Frequently Asked Questions

Do you have any questions? Are you looking for a particular answer about Taktime?

Check out our frequently asked questions down below.

General Questions

What is Taktime?

Taktime is an intelligent network of cloud kitchens, without brick-and-mortar locations. We serve the end consumer, via home delivery or click & collect, while providing our restaurant partners a sustainable and scalable model to deliver high-end food quality and taste. 

Where is Taktime located?

Taktime SA is a Swiss company and it places its headquarters in Geneva. Our company is rapidly expanding around the globe, fuelled by our commitment to excellence in the Food Tech Industry. 

Does Taktime currently operate outside Geneva?

We are very happy to tell you that we don’t operate outside Geneva as of today, but in addition to being available in Geneva, we are about to launch our services in various cities across Switzerland and also other places around Europe. 

When can I place an order on Taktime?

Order online, pick up at Restaurant: From 11.30 am to 22.00pm every day. 

What happens after I order food onTaktime?

At Taktime, we pride ourselves on our expert chefs and their skills. We aim to create an unforgettable dining experience – whether you pick up from the kitchen or have your food delivered straight to your door. 

Can I change or cancel an order after I have placed an order on Taktime?

We are aware that you may cancel your order after you’ve confirmed, but we advise you not to as cancellation will incur charges. Thanks for understanding! 

Can I call someone after I place an order on Taktime?

We are here to serve you in any way we can. Please do not hesitate to contact us, if you need to add anything or change something about your order. We will gladly help you right away. You can reach us at No. (41) 79 305 16 16 

What is the minimum order size to use Taktime?

There are no minimum order requirements when you place an order from Taktime. Our customers are busy and have specific needs. We work to make them feel comfortable with their purchases by allowing them to interact with our staff before, during, and after the sale. 

Does Taktime have an app to order food?

We’ve made it even easier to order your next meal from anywhere in Geneva, yes you can order from your phone! Just go to the link

What kind of cuisines does Taktime prepare?

Discover the finest dining experiences and tasty dishes at Taktime. We prepare American, Italian, Armenian, Thai, and Korean cuisines that we hope will be a part of your meal plan on a daily basis! 

What modes of payment methods can I use?

We understand that paying for products and services can sometimes be a hassle. So we are happy to accept all popular modes of payment including credit cards, PayPal, ticket restaurants, and cash. 

When am I charged after placing an order with Taktime?

There’s no need to wait and wonder if someone has paid for their order. Taktime offers transparent price listing, secure payment to ensure you get what you want and will be charged before the delivery. If you choose to click and collect you can pay after reaching the kitchen or before you come and pick it up. 

Can I save my payment information for future orders?

You can save your payment options for future orders and make checkout faster by adding them to your shopping cart.

What are the timings for Taktime?

We are Open every day from 11.30 am to 10.00 pm, Taktime Kitchens provides a variety of meals and the best foods at affordable prices. Please check out our menu for all our items available, we are happy if you choose from among them.

Can I get my Taktime order status updates online?

You no longer have to wonder when your food will arrive. Our app keeps you up-to-date on the status of your order so you can relax and enjoy your time away from home 

Does Taktime offer Contact free delivery?

Yes, Taktime offers contact-free delivery to all locations using a smart application. With the help of our app, you can understand the price and quality of your favourite cuisines. At the same time, it will update you with the nearest location and estimated time for delivery. 

How many brands are associated with Taktime?

Taktime is a food-tech company headquartered in Geneva, Switzerland that owns Cluck n Roll, Lahmajun, Roccabianca, Oson Doson, and Tuk Tuk through its parent company, Taktime SA. 

Does Taktime offer Gift cards or Coupons?

A subscription from Taktime ensures that you get your favorite food every day. Now with a special deal on RoccaBianca pizza, you can get 1 Pizza every day after subscribing to this plan in the app. 

How can I redeem Taktime promo codes to order?

Yes, you can redeem promo codes for Taktime after you buy our subscription plan. Do keep in touch with us for more details. 

Can I share my opinion about a particular order placed on Taktime?

Yes, you can share your opinion of Taktime on Google, Facebook and Trustpilot. We would love to hear about your experience with Taktime as we enhance our service offerings by learning from customers’ experiences.

What kind of browsers does the Taktime website support to order online?

Taktime is compatible with Google Chrome, Mozilla Firefox, Opera and Microsoft Edge. Taktime uses cookies to store information on your computer which will give you a better experience when using the website. By continuing to browse the site you are agreeing to our use of cookies.

Have a Different Question?

Email us anytime

Or call — (41) 79 305 16 16

taktime swiss smart kitchens geneva cloud

Taktime is revolutionizing the way cloud kitchens work by connecting them with a smart, scalable kitchen. Food is cooked to perfection, fast and reliable. Our innovative technology creates more of what people ask for: faster delivery, lower surcharges and great quality food.

(41) 79 305 16 16

8 Rue Caroline, 1227 Les Acacias



Click one of our contacts below to chat on WhatsApp or send us an email to